Indigo FAQ -
Clear answers on comprehensive coverage

Featured Indigo FAQs

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What is medical professional liability insurance?

Medical professional liability insurance (also referred to as medical malpractice insurance) is a type of insurance that covers medical providers for allegations related to the services they render to patients, including claims of professional negligence.

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What defense attorneys do you use?

We partner with highly experienced legal counsel based on the jurisdiction and context of each case. It is important to us that our insureds have a high comfort level with their selected defense counsel, so we welcome the input of the physicians and groups we insure.

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How are legal costs and other claims expenses handled?

All legal costs and claims expenses are paid outside of your limit of liability. This means the full limit of your policy remains available for your protection from a judgment or settlement.

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Do you offer free tail coverage?

Yes. In many common instances, Indigo tail coverage is free to the physicians we insure. We will waive the premium for an Extended Reporting Period Endorsement should any of the following events occur while the policyholder or insured physician is actively insured with us:

  • Death of the insured physician
  • The insured physician becomes permanently disabled and cannot continue the practice of medicine
  • The insured physician fully retires from the practice of medicine at any age and has been continuously insured for 2 full years preceding retirement
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Will the policy cover medical incidents that I report?

Yes. Please see a copy of the policy for the full terms, conditions, and exclusions.

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Does the policy provide coverage for administrative actions such as medical board investigation?

Yes, the policy provides you with defense coverage for certain administrative actions.

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Does the policy include cyber liability coverage?

Cyber and Medefense coverage products are automatically included (with the ability to opt out) with your Indigo policy and underwritten by Tokio Marine HCC.

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Do you cover all medical specialties?

Yes. We do provide coverage for all medical specialties. We do not currently insure dentists, podiatrists, or chiropractors. We understand that each medical field has its unique risks and requirements, so our policies are designed to offer robust protection across the board. From general practitioners to surgeons with highly specialized practices, Indigo is committed to ensuring that every healthcare professional has the coverage they need to practice with peace of mind.

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What payment plans do you offer?

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Is confidential risk advice available to help avoid patient complaints, allegations, or lawsuits?

Yes. OmniSure, our clinical risk services partner, has a confidential helpline for advice on how to handle situations such as patient termination, non-compliance, transitions of care, regulatory or patient safety concerns and more. Their services are complementary and encouraged. Click HERE to learn more.

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Will speaking with someone at OmniSure for risk advice cost me anything or be communicated to Indigo’s claims team?

No. OmniSure is an independent risk management consulting firm, paid for in advance by Indigo. Discussing events with OmniSure does not constitute reporting of an incident and will not meet the reporting requirements of your policy.

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What is the difference between malpractice insurance and professional liability insurance?

Malpractice insurance is a specialized form of professional liability insurance tailored specifically for healthcare professionals, such as doctors and nurses. It covers liability for damages resulting from medical services that lead to patient harm. This includes issues like misdiagnosis, surgical errors, and medication mistakes.

Professional liability insurance, on the other hand, is broader and applies to a wide range of professionals outside the medical field, including lawyers, accountants, and consultants. It protects against claims of negligence, errors, or failure to deliver promised services across various industries.

In essence, malpractice insurance is designed for the unique risks faced by medical professionals, while professional liability insurance covers a broader spectrum of professional services.

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Does Indigo cover all medical specialties?

Yes, Indigo provides comprehensive medical malpractice insurance coverage for all medical specialties.

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How do I get an insurance quote from Indigo?

To obtain an insurance quote from Indigo, please fill out our submission form and we will connect you with a curated insurance broker from our proprietary network.  Our brokers are equipped with the expertise to guide you through the process, assess your specific needs, and provide you with a detailed quote from us.

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Where do I send a request for a credentialing report?

Requests for Credentialing Reports may be sent to Credentialing@getindigo.com or faxed to (877) 878-9713. If you are a third party requester, please include a signed and currently dated consent to release form.

Disclaimer

Issuance of Indigo insurance coverage is subject to underwriting review and approval. Coverage may not be available in all states. Please see a copy of the policy for the full terms, conditions, and exclusions. Policy obligations are the sole responsibility of Indigo Risk Retention Group Inc. (NAIC No. 17484), Charleston, SC, in all states. Coverage scenarios are hypothetical and shown for illustrative purposes only. Coverage is dependent on the actual facts and circumstances giving rise to a claim.

Medical professional liability insurance is provided by Indigo Risk Retention Group Inc. This is not intended to be a solicitation or sale of insurance to any person not eligible for membership in the risk retention group. Risk retention groups operate under the federal Liability Risk Retention Act of 1986 and provide insurance for the common liability risk exposure of eligible group members. Different state laws may apply. Policies issued by a risk retention group may not be subject to all of the insurance laws and regulations of your state. State insurance insolvency guaranty funds are not available for risk retention groups.

Indigo Insure LLC (NPN 20758865) is an insurance agency licensed to sell property-casualty insurance products. Indigo Insure LLC and your broker will receive compensation from Indigo RRG for such sales.

A.M. Best has assigned a Financial Strength Rating of A- (Excellent) and a Long-Term Issuer Credit Rating of “A-” (Excellent) to Indigo Risk Retention Group Inc. The rating, in their opinion, demonstrates an excellent ability to meet ongoing insurance and senior financial obligations.

Get in touch with our team

To learn more or to request a quote, email us at sales@getindigo.com