Protecting your privacy is very important to us. We are committed to safeguarding your privacy and protecting your personal information. We hope you will read this Privacy Notice carefully so that you will clearly understand both our commitment to you and your privacy and how we may collect, use, maintain, protect and disclose your information.
This Privacy Notice describes the types of information we may collect from you or that you may provide when you visit our website at getindigo.com (the “Site”) and any website that links to these terms. This Privacy Notice additionally describes our practices for collecting, using, maintaining, protecting and disclosing that information.
When you visit our Site, request information about our business, apply for a job, submit forms or send emails to our company, including without limitation inquiries regarding insurance, quotes, claims, or business opportunities (whether as a service provider, broker, policyholder, physician, job applicant or otherwise), we will collect, use, disclose, store and transfer information as described in this Privacy Notice, so please review it carefully. We may also automatically collect information from visitors to our website, as set out in our Cookie Notice below. With respect to Protected Health Information (as defined under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations set forth at 45 CFR Parts 160, 162 and 164, as amended from time to time), please see our HIPAA Position Statement.
We may collect the following types of information (either directly from you or from third parties such as our insurance brokers) in connection with our Medical Professional Liability Insurance Policies and other policies we may offer from time to time (“Policies”):
All of our medical billing data is de-identified on a patient level, but not on the doctor level. We may also process court case and document data, which may include information regarding identifiable plaintiffs, but this is incidental to our use of these documents.
If you are employed by a business with whom we work, including brokers and service providers, we may collect your name, employer, job title and contact details (work address, email address and phone number),and any personal information you provide in correspondence with us.
If you are applying for a role at Indigo, we will typically collect personal contact details, such as name, title, address, telephone number, personal email address, date of birth, gender, current notice period and other employment records from previous roles, start date and location of employment; recruitment information (including copies of right to work documentation, references and other information included in a resumé, cover letter or as part of the application process) and visual images and any photographs provided for business purposes. We will collect such personal information directly from you, or indirectly from recruitment agents or public sources, such as Linkedin. If you are successful in your application, to the extent relevant, we will transfer this personal information to your employment record.
We may also automatically collect information from visitors to our website, as set out in our Cookie Notice below. This will usually not be linked back to you as an individual, but used as aggregated information.
We may use the information collected for the following purposes:
We may disclose any of the information described above to the following parties:
We will only keep personal information for as long as we have a legitimate basis for doing so, including for the purposes of satisfying any legal, regulatory, commercial, accounting or reporting requirements. Once we have no legitimate basis for keeping the personal information, it will be securely deleted or destroyed.
To decide on the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, as required by applicable federal and state privacy laws. Those measures include technical, physical, and administrative measures to secure and limit access to personal information. Any third parties who perform services for us are required to safeguard any personal information that they process on our behalf.
If you would like to exercise your rights relating to your personal information under applicable privacy laws, please contact us using the details at “Contact Us” below to exercise your rights or obtain more information.
Before we can respond to a request, we must verify your identity, which may mean follow-up communications with you. We will not use personal information we receive as part of verifying your identity and responding to your request for any purpose besides responding to your request.
California “Shine the Light” Law: We do not disclose our customers’ personal information to third parties for the purposes of their direct marketing.
We reserve the right to update this Privacy Notice as necessary to comply with applicable state privacy laws and other legal requirements. The most current version will be posted on our website. If we make material changes to how we treat the personal information we collect, we will notify you through a prominent notice on our website homepage, in addition to any other means necessary to comply with our legal obligations.
If you have any questions, concerns, or requests regarding your privacy or this Privacy Notice, please contact us at:
Email: legal@getindigo.com
Address: 220 Athens Way, Suite 240A, Nashville, TN 37228
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